Shipping & Returns

Shipping Policy

At this time, Sweets by Jazz LLC is not shipping cakes via mailing services. Local delivery is available. Please contact us to verify your address is within our delivery range.

Refund / Return Policy

Due to Covid 19 and our service we cannot accept returns or refunds.

Several types of goods are exempt from being returned. Perishable goods cannot be returned. We also do not accept products that are opened or used.

Additional non-returnable items:
Gift cards
Downloadable software products

Please do not send your purchase back without contacting us.

Sweets by Jazz LLC ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make purchases, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping and billing address, payment information, and other details you provide during purchases or sign-ups.
Non-Personal Information: Browser type, device information, IP address, and browsing behavior collected through cookies or analytics tools.

2. How We Use Your Information

The information we collect is used to:

Process and fulfill your orders.
Send updates, promotional offers, and event notifications (with your consent).
Improve our website, products, and customer experience.
Comply with legal requirements.